Will has been in pharmaceutical quality in numerous capacities over his 46-year career. He has worked at a range of large multi-site, multi-national companies, including Burroughs Wellcome Co., GlaxoWellcome, GSK, Pfizer, Novartis, Roche, Genentech, Apotex, Bayer, and Cardinal Health as well as small and medium-sized biopharmas that manufactured ointments, creams, liquids, solid dose, steriles, and active pharmaceutical ingredients. He also has knowledge of and experience with FDA Quality Systems Regulations, cGMPs, ISO Quality Systems standards, and ICH guidelines. He has hosted many FDA audits and has hosted and performed third-party audits as well as crafted and reviewed FDA Responses for Warning Letters, FDA 483s, Health Canada observations, and Field Alerts. He and his wife have two grown children and two grandchildren.